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Delete your account & data

Applies to the Populse app (com.populse.app).

You can request deletion of your Populse account and the personal data associated with it at any time. This page explains how to request it, what gets deleted, and what we are required to keep.

How to request deletion

Email us from the phone number or email address registered to your Populse account:

Email: support@populse.in
Subject line: Delete My Account

Please include the registered mobile number you use to sign in, so we can locate and verify your account. We will confirm and complete the deletion within 7 business days, and email you once it is done.

What data is deleted

On completing your request, we permanently delete:

  • Your account and registered mobile number
  • The companies you follow and your in-app preferences
  • Login sessions and authentication data
  • Push-notification tokens

What we keep, and for how long

If you have made a payment, we are required by Indian tax and accounting law to retain transaction and invoice records (such as payment amount, date, and reference IDs) for the statutory period — currently up to 8 years — after which they are permanently deleted. These records are retained only for legal compliance and are not used for any other purpose.

We do not sell your data or share it with third parties for advertising.

Questions

If you have any questions about deleting your account or your data, contact support@populse.in. See also our Privacy Policy.

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Legal

  • Privacy Policy
  • Terms of Service
  • Refunds & Cancellations
  • Request a refund
  • Delete Account

Contact

  • Contact Us
  • support@populse.in
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